Masarrati

Terms of Service

These terms and conditions govern your use of Masarrati's services and website. Please read them carefully before engaging with us.

Agreement to Terms

By accessing and using the Masarrati website and services, you agree to be bound by these terms and conditions. If you do not agree to any part of these terms, you may not use our services. We reserve the right to modify these terms at any time, and your continued use of our services constitutes acceptance of any changes. It is your responsibility to review these terms periodically.

Services Description

Masarrati provides software development, AI and machine learning, cybersecurity, consulting, and digital transformation services. Our services are provided as described on our website and in agreed-upon service agreements. We strive to deliver high-quality work according to the specifications outlined in your project agreement.

Services are typically delivered through flexible engagement models:

Dedicated team arrangements with monthly retainers
Fixed-price project-based development
Staff augmentation with hourly or monthly billing
Consulting services on an hourly basis

The specific scope, timeline, and deliverables are defined in individual project agreements.

Intellectual Property

Upon full payment of all service fees, intellectual property rights for custom-developed work are transferred to the client. This includes source code, documentation, designs, and deliverables created specifically for your project.

Masarrati retains ownership of:

Pre-existing tools, frameworks, and methodologies
General knowledge and experience gained during the engagement
Third-party libraries and open-source components (subject to their respective licenses)

Clients warrant that they own or have rights to all materials provided to Masarrati. Clients are responsible for ensuring that provided materials do not infringe on any third-party intellectual property rights. Masarrati is not liable for infringement claims related to client-provided materials.

Payment Terms

Payment terms are specified in individual service agreements. Generally:

Dedicated teams: Monthly invoices, due within 15-30 days of invoice date
Project-based: Deposits (typically 30-50%), milestone-based payments, and final payment on completion
Staff augmentation: Monthly invoices for deployed resources
Consulting: Hourly billing with monthly invoices

Late payments may result in suspension of services. Payment should be made in the currency specified in the agreement. We accept wire transfers and major payment methods. If payment is not received within the agreed timeframe, Masarrati reserves the right to suspend services until payment is made.

Limitation of Liability

To the maximum extent permitted by law, Masarrati's total liability for any claims arising from your use of our services shall not exceed the total amount paid for those services in the 12 months preceding the claim.

Masarrati is not liable for:

Indirect, incidental, special, or consequential damages
Lost profits, revenue, or data
Business interruption or loss of business opportunity
Damages arising from client negligence or misuse
Third-party claims (except where Masarrati is contractually liable)

This limitation applies regardless of the form of action, whether in contract, tort, or otherwise. Some jurisdictions do not allow limitation of liability, so this limitation may not apply to you.

Termination

Either party may terminate services under the following conditions:

For Cause: If the other party materially breaches this agreement and fails to cure the breach within 15 days of written notice
For Convenience: Dedicated team arrangements may be terminated with 30 days' written notice
Immediately: In case of illegal activity or gross misconduct

Upon termination:

Clients are responsible for payment of all work completed and expenses incurred
Masarrati will provide transition assistance as mutually agreed
All deliverables will be provided upon payment of outstanding invoices
Data will be handled according to applicable privacy laws

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Hyderabad, India.

Both parties agree to submit to the jurisdiction of Indian courts for resolution of disputes. This choice of law does not affect your rights as a consumer under mandatory consumer protection laws in your jurisdiction.

Contact

For questions about these terms or to report violations, please contact us:

Masarrati

Email: itstudio@masarrati.com

Phone: +91 84216 84313

Address: Madhapur, Hyderabad, India

We are committed to resolving disputes fairly and transparently. If you have concerns about our services or practices, please reach out directly so we can address them promptly.

Last updated: April 2026